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Question or comment ?

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Product Code/Product Name

The product code is a unique 13-digit number which can help us identify a specific product. The number can be found underneath the barcode.

If you are unable to find the product code, please provide us with the product name and pack size e.g Original 500g, Light 1k. Vegan 250g.

Product code
Purchased from

Please let us know where you purchased the product (store name or company name). If you purchased the product online, please provide the address of the website.

Purchase location

Please tell us the location of where you purchased the product (address of the store of company). If you purchased the product online, please write 'Online'.

Manufacturing Code

The manufacturing code is a combination of letters and numbers which helps us to investigate your complaint more efficiently. Please see the image below to help you locate the Manufacturing Code, it is often printed close to the Best Before Date.

Product code
Note: if you provide allergies or dietary preferences, this could reveal sensitive personal information like your health/medical details or religion. By disclosing this information, you are giving us permission to process it. Personal information:
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At Upfield we aim to respond to all messages within 2-3 business days.
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